[Resolved] Serious Issue with settings not working- possible error

Home Forums Support [Resolved] Serious Issue with settings not working- possible error

Home Forums Support Serious Issue with settings not working- possible error

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #2360424
    Michael

    Last support request for a while- promise! 🙂

    This one is critical and might be an error in the theme or WP core. It might be related to the issue I mentioned earlier about the CSS styling not working the same in the mobile and desktop.

    My padding disappeared in my blog post archive. The container spacing is fine, but the padding settings have no effect on the layout inside the containers.

    Stripped out all my CSS, deactivated my layout elements. I even deleted the blog page and recreated a new one. I have the blog post images set to left align too, but as you can see, they’re centered. I deactivated all plugins, and still had the problem.

    here’s a screenshot of the problem <—

    Please help

    Thanks for your awesome support- you guys have been very patient with all my questions!

    Michael

    #2360766
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the page in question?

    You can use the private information field:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know 🙂

    #2360905
    Michael

    Hi Leo

    I’ve provided the link and login credentials for the admin panel in the private info below

    Thanks a lot for your help!

    Michael

    #2360970
    Fernando
    Customer Support

    Hi Michael,

    In Appearance > Customize > Layout > Container, can you try adding left and right paddings there?

    #2361061
    Michael
    #2361087
    Fernando
    Customer Support

    In Appearance > Elements > “blog layout”, you set the Layout to Full width – no padding. Try setting it to default.

    #2361148
    Michael

    Fernando,

    if you have time, please read the details of the support post

    “Stripped out all my CSS, deactivated my layout elements. I even deleted the blog page and recreated a new one. I have the blog post images set to left align too, but as you can see, they’re centered. I deactivated all plugins, and still had the problem.”

    I also did what you said, and the problem persists. This is not a normal issue- I’ve tried everything in the dashboard.

    Michael

    #2361160
    Fernando
    Customer Support

    Can you keep the Layout Element disabled, and the left and right paddings added temporarily? We’ll check what’s causing the issue with those settings.

    #2361176
    Michael

    Hi there-

    That worked. The padding is showing up now in the individual archive cards.

    However, what display rule should I use for a full-width page layout without affecting the individual containers? (i don’t want the grid and sidebar contained)

    There’s blog, post archives, all archives, etc…

    Thanks!

    M

    #2361181
    Fernando
    Customer Support

    In Appearance > Customize > Layout > Container, you can set the Container Width to a higher value like 2000px. This however will take effect site-wide. Do you want other pages in your site to have a smaller container width, or not full-width?

    #2361202
    Michael

    Yeah that’s the issue. I want everything else contained.

    Maybe some CSS targeted to specific page(s)?

    #2362075
    Fernando
    Customer Support

    How about creating a Layout Element to have everything else contained? So, set it to Contained, and then set a smaller container width. If we also need to add padding, we can add custom CSS.

    Let us know.

    #2374959
    Michael

    Thanks Fernando

    I found a work-around solution

    Thanks as always for your awesome support!

    Michael

    #2375678
    Fernando
    Customer Support

    I see. Glad you found a workaround! You’re welcome Michael!

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