[Support request] Issue to Edit Pages and Errors on Console

Home Forums Support [Support request] Issue to Edit Pages and Errors on Console

Home Forums Support Issue to Edit Pages and Errors on Console

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1002715
    Joao Vicente

    Hi, when I click on edit page, it shows a blank screen with a lot of errors in console.
    So I activated WordPress Classic Editor and I was able to edit the page. But even though Yoast Free its not working anymore with GP.

    When I change theme everything works again.

    I made a video to make it clear https://www.loom.com/share/deee663786d048649d32543682c005f3
    Im using shared host of Hostgator, as I have always used.

    I also already tried to deactivate all plugins, but without success.
    Any help?

    Tks!

    #1002719
    Leo
    Staff
    Customer Support

    Hi there,

    Couldn’t quite tell from the video but looks like a lot of errors are coming from the plugins.

    Can you deactivate all plugins except GP Premium and Elementor to see if all the errors still exist?

    Let me know πŸ™‚

    #1002747
    Joao Vicente

    Yes I already deactivated all plugins except elementor and GP and all errors still there. do you want admin credentials?

    #1002748
    Leo
    Staff
    Customer Support

    Sure! You can send the dashboard access using Account Issue here:
    https://generatepress.com/contact/

    Please include the following information:
    – The URL of this topic.
    – Login URL.
    – Username and password.

    Please leave all plugins except GP Premium disabled for now.

    Thanks!

    #1002786
    Joao Vicente

    i just sent, thanks!

    #1002789
    Leo
    Staff
    Customer Support

    Can you please disable all plugins except GP Premium?

    Sorry we are not allowed to do that for you.

    #1002807
    Joao Vicente

    done, except elementor and gp premium (without elementor there is no website lol)

    #1002874
    Leo
    Staff
    Customer Support

    Weird. Have you modified WordPress core files at all?

    #1002883
    Joao Vicente

    No I didnt

    #1002884
    Joao Vicente

    Maybe installing child theme would be an option to solve that?

    #1002886
    Leo
    Staff
    Customer Support

    Child theme wouldn’t help I don’t think.

    I’ve forwarded this issue to Tom. He will get back to you later πŸ™‚

    #1002935
    Tom
    Lead Developer
    Lead Developer

    You have this custom function added into the theme functions.php file:

    function defer_parsing_of_js ( $url ){
    if ( FALSE === strpos( $url, '.js' ) ) return $url;
    if ( strpos( $url, 'jquery.js' ) ) return $url;
    return "$url' defer ";
    }
    add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );

    Does the issue go away if you remove it?

Viewing 12 posts - 1 through 12 (of 12 total)
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