[Support request] Invalid license Key

[Mayowa]

Hello,
why do I suddenly start getting invalid license key? My license doesn’t expire till next year June.

[David]

Hi there,

can you go to generatepress.com > accounts > downloads. Under Purchase History click licenses. Then click Manage Sites. Add the URL of the site there and see if that resolves the issue.

[Mayowa]

I CHECKED THE SITE IS ALREADY LISTED, but I can’t update the plugin because I keep getting license key invalid

[Tom]

Hi there,

You’re getting an invalid error message when adding your license in “Appearance > GeneratePress”?

Can you share the exact error message?

Also, make sure you’re copying the full license key without any extra spaces/characters.

Let me know 🙂

[Author]

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