[Support request] Installation Failed

Home Forums Support [Support request] Installation Failed

Home Forums Support Installation Failed

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  • Author
    Posts
  • #1004235
    Mike

    Installation failed, it could not create a directory

    #1004247
    Leo
    Staff
    Customer Support

    Hi Mike,

    Are you getting this error while installing the free theme?

    If so can we first make sure that you downloaded WordPress from wordpress.org and not wordpress.com?

    I’m happy to take a look if you can send me the admin details through Account Issues here as well:
    https://generatepress.com/contact/

    Let me know 🙂

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