Home › Forums › Support › Installation Failed This topic has 1 reply, 2 voices, and was last updated 4 years, 7 months ago by Leo. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts September 8, 2019 at 12:05 pm #1004235 Mike Installation failed, it could not create a directory September 8, 2019 at 12:14 pm #1004247 LeoStaff Customer Support Hi Mike, Are you getting this error while installing the free theme? If so can we first make sure that you downloaded WordPress from wordpress.org and not wordpress.com? I’m happy to take a look if you can send me the admin details through Account Issues here as well: https://generatepress.com/contact/ Let me know 🙂 Author Posts Viewing 2 posts - 1 through 2 (of 2 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In