[Support request] Install software GeneratePress

Home Forums Support [Support request] Install software GeneratePress

Home Forums Support Install software GeneratePress

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  • #802472
    Hans

    Hey
    After the renewal of the subscription, I try to install the software on new ones, but that does not work
    After I install GeneratePress in themes it indicates an error
    Unpacking package …
    Installing theme …
    Target folder already exists. / Home / vliela1q / public_html / wp-content / themes / generatepress /
    Theme installation failed.
    What else can I do

    #802475
    Leo
    Staff
    Customer Support

    Hi there,

    That generally means it’s already installed.

    GP Premium is a plugin by the way.

    I see that you checked the boxes of GeneratePress 2.2.2 & GP Premium 1.7.7 so there shouldn’t be anything you need to do at this point.

    Just make sure the update is activated:
    https://docs.generatepress.com/article/updating-gp-premium/#activating-updates

    Let me know if this helps 🙂

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