- This topic has 9 replies, 2 voices, and was last updated 2 years ago by David.
July 7, 2019 at 5:04 pm #951552Marc
I recently installed Instagram feed plugin and it stops me from publishing when I customize my theme. The message I get is “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” When I deactivate the plugin, the customizing works well. Is there something I can change not to deactivate the plugin each time I want to do some customizing?July 7, 2019 at 5:15 pm #951556DavidStaffCustomer SupportJuly 7, 2019 at 6:31 pm #951568Marc
Here is the information for my server:
Server Name duluth
cPanel Version 80.0 (build 18)
Apache Version 2.4.39
PHP Version 7.2.19
MySQL Version 10.2.24-MariaDB-cll-lve
Operating System linux
Shared IP Address 22.214.171.124
Path to Sendmail /usr/sbin/sendmail
Path to Perl /usr/bin/perl
Perl Version 5.16.3
Kernel Version 3.10.0-962.3.2.lve126.96.36.199.el7.x86_64July 8, 2019 at 5:43 am #951847DavidStaffCustomer Support
Can you check the PHP Memory ? I would recommend at least 256meg.
If thats not the problem then it could be a cache issue and you may need to reach out to the plugin author, Smash Balloon who have been very responsive in the past.July 8, 2019 at 6:03 am #951860Marc
Already tried. I’ll send a help ticket on Smash Balloon to see if they have a solution. Already check their forum, but didn’t find anything.July 8, 2019 at 6:11 am #951867DavidStaffCustomer SupportJuly 8, 2019 at 6:14 am #951871Marc
Problem was there before I installed LiteSpeed Cache yesterday and I redid the test to check if it was only Instagram plugin.July 8, 2019 at 6:23 am #951875DavidStaffCustomer Support
You can follow our debugging tips to see if an error is being generated:July 8, 2019 at 7:02 am #951914Marc
I followed your recommendation on your other post to augment the PHP memory (https://docs.generatepress.com/article/increasing-php-memory-limit/) and everything is working fine!July 8, 2019 at 7:06 am #951922
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