[Support request] Incorrect featured image showing in preview screen on desktop pc

Home Forums Support [Support request] Incorrect featured image showing in preview screen on desktop pc

Home Forums Support Incorrect featured image showing in preview screen on desktop pc

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #703163
    Pat

    Hi, I have set a featured image next to a blog post in my dashboard, but when I go to view the image on the website on a desktop, an old, incorrect image appears.

    As a side note, the correct featured image for the post does show on a mobile.

    Any help would be greatly appreciated.

    Thanks

    Pat

    GP Premium 1.7.2
    #703299
    David
    Staff
    Customer Support

    Hi there,

    have you tried clearing the browser cache?

    #703353
    Pat

    Hi David

    Yes, I did by going into history and deleting in Firefox.

    Still the same problem I’m afraid: the old featured image is still showing. Works perfectly though on mobile.

    Thanks

    #703360
    David
    Staff
    Customer Support

    Have you tried opening the site on another browser? or a Private Browser (that doesn’t have cache).
    If still a problem can you share a link to the site, you can edit your original topic and use the Site URL field for privacy.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.