[Support request] Incorrect breadcrumbs displaying

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Home Forums Support Incorrect breadcrumbs displaying

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #2141444
    Richard

    When switching to this theme, the breadcrumbs are incorrect. I’ve checked and the database is correct.
    Correct breadcrumbs are HOME/ELECTRONICS/RELAY BOXES/RBX-4CH 12V SWITCHABLE FOUR-CHANNEL RELAY BOX
    Incorrect breadcrumbs are You are here Home » Shop » Smartphone & Tablet » RBX-4CH 12V Switchable Four-Channel Relay Box
    https://third-pavement.flywheelstaging.com/product/rbx-4ch-12v-switchable-four-channel-relay-box/

    #2141445
    Richard

    I went into the product itself and it doesn’t look like the category that is displayed in breadcrumbs is actually checked in the category list.

    Here is another example:
    https://third-pavement.flywheelstaging.com/product/fannie-pack-4-1x-fannies-1x-speedie-with-remote-control-1x-speedie-links/
    https://shop.sparkedinnovations.com/product/fannie-pack-4-1x-fannies-1x-speedie-with-remote-control-1x-speedie-links/

    #2141449
    Leo
    Staff
    Customer Support

    Hi there,

    I don’t believe this is a GP issue as the theme doesn’t interfere with breadcrumbs from third-party plugins.

    Can you try #4 here to test first?
    https://docs.generatepress.com/article/debugging-tips/

    I’m also unable to view the issue as a username and password are required for viewing access – I believe it’s a different set of credentials from the admin access provided.

    #2141481
    Richard

    In checking, the problem still existed. However, I noticed that the Brands (product_brand) taxonomy isn’t available and I was wondering if there is a way to enable it. That seems to be the difference so far between my old theme and GP

    #2141486
    Leo
    Staff
    Customer Support

    That is not something the theme would add or not add.

    Sounds like you are looking for a WooCommerce setting?

    #2141487
    Richard

    That’s what I thought initially but the problem goes away when reverting back to my old theme, which supported product brands.

    #2141491
    Leo
    Staff
    Customer Support

    Perhaps your old theme added some custom function for it.

    This is definitely not something the theme can control by default – you should see the same behaviour when testing with a Twenty series WP theme.

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