[Support request] Incompatibility with “quote citation” plugin

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Home Forums Support Incompatibility with “quote citation” plugin

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #1935424
    Philippe

    Hello

    I just switched to GeneratePress, and I’ve been using the “quote citations” plugin for a long time, with my old wordpress themes, besides, everyone advises it in the wordpress sphere.

    But unfortunately it doesn’t work anymore with GeneratePress, how to do ? Can you tell me what’s wrong with this plugin ? Or how to make it work again?

    Thanks in advance
    Phil

    #1935808
    Leo
    Staff
    Customer Support

    Hi there,

    What exactly isn’t working?

    Can you link us to the page in question so we can see the issue?

    #1935938
    Philippe

    Hi,
    thank for your response on sunday!

    it’s a plugin that displays tips randomly in a widget and here, it just doesn’t display.

    For example, on sidebar on homepage (but also on all pages)

    https://wpz233107-comment-stocker.pf24.wpserveur.net
    The widget is on the top of the sidebar

    many thx
    Phil

    #1935941
    Leo
    Staff
    Customer Support

    Not sure if I fully understand.

    So it’s added as the first widget in the sidebar widget area?

    I don’t see it in the source code at all:
    https://www.screencast.com/t/fZk7zgewisKd

    #1935943
    Philippe

    Yes its the first widget of the sidebar :

    https://wpz233107-comment-stocker.pf24.wpserveur.net/capture.jpg

    #1935947
    Leo
    Staff
    Customer Support

    It’s simply not showing in the source code – this isn’t something the theme can cause.

    I’m also seeing 4 widgets in the sidebar now as opposed to 6 in your screenshot.

    Do you have any caching plugin activated or any server/hosting level cache?

    #1935948
    Philippe

    Hi,

    No there is no caching options for now, i’m on development, and i have reset cache hosting server too

    #1935949
    Philippe

    if i use shortcode of the plugin it works but with less options, i’ve had this with shortcode in third position

    #1935954
    Leo
    Staff
    Customer Support

    Does the same thing happen if you use another widget area like footer widget to test?

    If so can you check with the plugin support team first?

    There isn’t anything from the theme that is capable of blocking widget execution.

    #1936046
    Philippe

    Hi
    this is the same thing in another emplacement

    #1936067
    Leo
    Staff
    Customer Support

    Have you checked with the plugin’s support team on this first?

    This is very unlikely a theme issue.

    I tried to search for quote citation here and no results either:
    https://en-ca.wordpress.org/plugins/

    #1936316
    Philippe

    there is no support anymore for this plugin since two months, the developper stops

    #1936796
    David
    Staff
    Customer Support

    Hi there,

    if you temporarily switch to the TwentyTwenty Theme and add the widget to its sidebars, does the widget display?

    #1936824
    Philippe

    Hi,

    i’ve tried, the widget don’t appears with twenty twenty too, i ‘ll found another plugin for do this
    many thks
    Phil

    #1936835
    David
    Staff
    Customer Support

    You’re welcome

Viewing 15 posts - 1 through 15 (of 17 total)
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