Archived topic
Incompatibility between Elementro and Generate press
5 replies · Started by Bernat on December 17, 2018
Hello,
Some time ago I have a problem on my website,
when I open and edit the main page of my website with elementor, and save, the web gives a failure and the server falls (error 503).
I've put a ticket to Elementor, and they say it's because of an incompatibility with Generate press,
what can we do?
Php 7.1
Generate press: GeneratePress 2.2.1.
Elementor 2.3.5
Elementor Pro 2.2.5
Error log:
[17-Dec-2018 04:37:17 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/creactit/public_html/www.******.com/www.******.com/wp-includes/post-template.php on line 284
[17-Dec-2018 10:19:28 UTC] PHP Notice: is_404 se llamó incorrectamente. Las etiquetas de las consultas condicionales no funcionan antes de ejecutar la consulta. Haciéndolo antes, siempre devuelven falso. Por favor, visita Depuración en WordPress para más información. (Este mensaje se añadió en la versión 3.1.0.) in /home/creactit/public_html/www.******.com/www.******.com/wp-includes/functions.php on line 4161
Hi there,
GeneratePress is compatible with elementor. And Elementor actually provide this troubleshooting for 500 errors.
https://docs.elementor.com/article/300-500-error-while-using-elementor
Can you test their recommendations and let us know.
Hello,
After doing tests we discovered that it was the Smush plugin, it creates some incompatibility with elementor or generate press.
Elementor and Smush are quite resource intensive plugins. So might be worth checking your server memory
Don't worry, we have disabled it.
Thanks
You're welcome.
