Archived topic
Importing Pixel theme - content
13 replies · Started by Nikolay on January 22, 2019
Hello. I have just purchased GP Premium and I'm trying to import the Pixel theme from Site Library. I checked the optional "Import content" box. The import is successful, plugins, etc get imported correctly, but no pages, images (except site logo) etc. get imported - I still have a completely empty site. How can I get the demo content?
Hi there,
When you go to Dashboard > Pages, do you see the correct pages being imported?
Is there any content in them?
Let me know :)
Hello!
No, there are no imported pages.
Very weird. And you didn't get any error message during the import process either?
Can you try doing it again?
Let me know :)
No, no error messages. I reset Wordpress with a plugin and retried, the result is the same.
Can you send us dashboard login access through Account Issue here?
https://generatepress.com/contact/
Make sure to include topic URL and I'll forward to Tom to have a look.
Thanks :)
Done! I accidentally sent it as "Pre-Sale question", hope it's still ok.
Received.
I've forwarded to Tom.
He will get back to you :)
Thanks!
Strange, I tested it on your site and you're right - it seems the content file is empty.
I tested Pixel on our local server and it worked.
Without being able to debug your WP installation, I would guess your server is preventing WordPress from downloading the .xml file. Do you have another server to test on?
For now, I can give you the content.xml file which you can manually import through Tools > Import. Let me know if you want to do that :)
Hello!
Thank you for taking a look. I have to use this server (it's a VPS), so it would probably be no use to test it on a different one. Can you provide me the .xml file? And I'll still have to manually download and insert the image files, right?
Sure - right click this link and save the file to your computer: https://gpsites.co/files/pixel/content.xml
Then upload it in "Tools > Import".
WordPress will handle the image files if you tell it to download attachments.
Yes it works now, thanks a lot!
You're welcome :)