Archived topic
Images not showing on tablet and mobile
11 replies · Started by Carl on August 12, 2021
Hello,
I changed my domain from the divi theme to the generatepress pro. I also added the generateblocks pro as well. After the install, I recreated my pages and noticed that my images are not showing on tablet and mobile devices on the container blocks. Is there a css code that is blocks images that is causing this issue?
Hi there,
Any chance you can link us to the site in question?
You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
Let me know :)
Let me know if you need anything else.
The link isn't working for me.
Can you double check?
I included the url again, thanks.
Hi Carl,
I've checked the site on mobile and I'm not exactly sure I see what image isn't showing.
Can you point us to the image/s that are having issues? Screenshots will be helpful. Let us know. :D
Hello,
For example, on desktop view on the homepage, you will see three image icons, a divider below the image then a description. The images show up on desktop, but when you go to mobile or tablet the image is missing. In addition, you will notice the same thing with our logo on mobile, it’s missing.
Here's what I see on my end - https://share.getcloudapp.com/o0uPxOz6 - viewed on Redmi Note 9s, Chrome, Android.
I see the images and the logo loading fine. Am I missing anything?
Can you try clearing your browser cache and check again?
Hello,
What browser are you using? I have been using safari and I don’t see those images.
I can see the issue with Safari.
It's likely due to the mixed content issue as seen here and not a theme issue:
https://www.screencast.com/t/MLZU2YIYKkNH
If you search the error on Google then it should show you lots of ways to fix it.
Thanks for the information.
No problem :)
