[Support request] Images not showing in preview since updating to GP Premium

[Lee]

Hey,

Since paying for the premium version all of my new images don’t show when previewing. Tried using GP Site Library and the problem is still present. I’m currently designing stuff on my staging application BUT i checked my live site and the issue is there too.

I’ve downloaded 3.04.
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Live view shows broken pic icon.

Help!

[Leo]

Hi Lee,

GP Premium is not capable of causing an issue like this.

Can you disable all plugins except GP Premium to test first?

If that doesn’t work, can you disable GP Premium to test as well?

If that still doesn’t work, can you activate a Twenty series WP theme to test?

Let me know 🙂

[Lee]

Hey Leo,

Thanks for that. It was indeed a plugin. A CDN called Bunny.net. Alls working fine but id like to use BUnny.net, how do i go about moving forward?

Thanks for your help

[Leo]

I’m not familiar with that plugin so please check with their support team.

I’m sure they’ve seen issues like these already.

Thanks!

[Author]

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