Archived topic
Image Issue
7 replies · Started by Forum User on November 2, 2021
The fist product image "Conquer Your Fear of Abandonment" (below the header, 1st row on the far left) is not visible. See the page in the private information.
It is also not visible on https://www.tryhypnosisnow.com/hypnosis-downloads/ if you scroll down to the area which shows new downloads.
Hi there,
This shouldn't be a GP or WooCommerce issue - otherwise it would happen for every product and not just one.
Can you try re-uploading the product image?
If that doesn't help, can you disable all plugins except GP premium and WooCommerce to test?
I re-uploaded the product image and it seems to work now. I cleared my cache plugins but I still see the missing image when I use https://geopeeker.com
Does Woo-Commerce cache images?
Does Woo-Commerce cache images?
I don't believe so. You can check with their support team to confirm.
Do you see the image now?
Hi there,
I've checked the page as well and I still see the placeholder image.
The product image shows up when I check on mobile but not on desktop.
Can you try disabling ALL plugins (especially optimization plugins) and check again?
Thanks
I believe you've fully sorted it out? Feel free to re-open this if you need further help. :)
