[Resolved] image in past still show up

Home Forums Support [Resolved] image in past still show up

Home Forums Support image in past still show up

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  • #2174287
    Yaeko

    hi. please have a look my landing page, look at screenshot’s area. (very top on the site)
    you may see yellow background and photo of roof for a second, then turn to blue background japanese text.

    this yellow background and photo of roof was used for very, very first time I create this page. same photo no longer in library, there is no yellow backround page any longer.
    I kept clear cache both site and chrome on imac and mobile phones. (imac, iphone and andoroid for check) all of still turn up this annoying old thing.
    how can I clear up this? is it something to do with server side?
    please let me know!

    thannks,

    #2174305
    Fernando
    Customer Support

    Hi Yaeko,

    Can you try disabling Jetpack plugin temporarily? The CSS seems to be rendered from there. There may be a setting from this plugin that’s causing the issue. Let’s check this first.

    Kindly clear any caching mechanisms set in your website once more after disabling Jetpack just to be sure.

    Kindly let us know how it goes. 🙂

    #2174326
    Yaeko

    hi, fernano

    all right! I installed jetpack and jetpack boost.
    start with disable jetpack boost, my problem already GONE!
    so I just delete that plug in.

    thank you for your quick reply and insight. appreciated!

    regards,

    #2174346
    Fernando
    Customer Support

    You’re welcome Yaeko! Glad the issue has now been resolved. Feel free to reach out anytime you’ll need assistance with anything else. 🙂

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