- This topic has 14 replies, 3 voices, and was last updated 3 years, 4 months ago by Kin Kok.
December 23, 2017 at 4:55 am #455717Kin Kok
Having done the website on my main directory, I am now working on a subdirectory of the website. While icons on the menu in my main directory functions as expected, in the subdirectory, they strangely do not appear on the menu bar of the blog page, but they do appear on the non-blog pages. If I click on the space in which the icons were supposed to be, I would be taken to the page represented by the icon. Any idea what’s going on? How do I fix this?GP Premium 1.5.6December 23, 2017 at 8:12 am #455833LeoStaffCustomer SupportDecember 23, 2017 at 3:45 pm #456003Kin Kok
The urls are okay. You probably was trying to get to the sites while I was working on them. Sorry about that. Btw, the icons in the footer of the blog page of the website in the SUBDIRECTORY too do not appear but they do appear in the other pages of the same website. The blog page menu title in the subdirectory is 新闻。It is the second item on the menu bar.December 23, 2017 at 6:57 pm #456055LeoStaffCustomer SupportDecember 23, 2017 at 10:51 pm #456077TomLead DeveloperLead Developer
Both addresses look good to me.
If you’re seeing issues, it may be due to this issue: https://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resourceDecember 24, 2017 at 12:40 am #456091Kin Kok
I am a non-techie. I can read the words but I don’t know how to implement the suggested solution. Could you provide a step-by-step implement of a solution? Also, my website goes through Cloudflare. Could the problem be due to that?December 24, 2017 at 12:46 am #456095Kin Kok
Btw, the problem is confined only to blog pages and the blog post page but not the other. If the issue is related to CDN, then shouldn’t all pages be similarly affected?December 24, 2017 at 12:57 am #456103Kin Kok
Hi Leo, what is your location/time zone? I am located in Singapore (UTC+8). I will try not to work on the websites during your office hours.December 24, 2017 at 9:35 am #456307TomLead DeveloperLead Developer
Since I can’t actually see the issue, it’s just a guess.
You would need to place this code in your .htaccess file: https://stackoverflow.com/a/26521650
The .htaccess file can be edited via FTP or File Manager in your hosting account.December 24, 2017 at 3:26 pm #456391Kin Kok
Hi Tom, I could grant you access to the websites. Can’t remember how I gave you the password the last time I did that though. Could you remind me?
Can the code be placed anywhere in the htaccess file or is there a specific location that the code must be inserted into?December 24, 2017 at 3:27 pm #456392Kin Kok
And have a merry Christmas and a happy New Year!December 24, 2017 at 3:46 pm #456395Kin Kok
I have added you as an administrator. Please check your email.December 24, 2017 at 7:44 pm #456433Kin Kok
Currently, all my blog posts uses only the WP editor. For the pages, I use Elementor. I just found out that when I used Elementor to do a blog post, the problems with the icons disappeared. It would appear that I could use this as a workaround for the time being. Still hoping you can provide a direct solution.December 25, 2017 at 12:39 am #456490TomLead DeveloperLead Developer
Can you make sure the Font Awesome option is turned off in Customize > General? It sounds like you’re loading essentials only.
If not, it’s likely the htaccess issue, which I can’t help with as it needs to be adjusted on the actual server. You should be able to add it at the very bottom of the file.December 25, 2017 at 1:39 pm #456787Kin Kok
You are right. After I unchecked the mentioned box, the icons appeared. Issue solved. Thanks very much.
- You must be logged in to reply to this topic.