[Support request] I have renewed the new update 1.7.8

Home Forums Support [Support request] I have renewed the new update 1.7.8

Home Forums Support I have renewed the new update 1.7.8

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  • Author
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  • #824296
    Israel

    Good morning, I renewed the license to upgrade GP Premium
    Type: Plugin • Version: 1.7.8
    When proceeding to the aztualizacion according to instructions I get the following error:
    Unzipping …

    Installing the plugin …

    The folder already exists / var / www / clients / client2 / web53 / web / wp-content / plugins / gp-premium /

    The installation of the plugin has failed.

    I have to desistalar the generate press and re-activate it.

    GeneratePress 2.2.2
    #824586
    David
    Staff
    Customer Support

    Hi there,

    when renewing you don’t need to re-install the plugin. Just leave your existing plugin in place, it will prompt you for an update if necessary.

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