Archived topic

I can't change images, nor upload them

3 replies · Started by 021 informatics on December 23, 2021

Viewing posts 1–4 of 4

December 23, 2021 at 1:46 am #2057421

For a few days now, when I want to upload or change an image, it does nothing. It doesn't let me select an image or do anything.

What could be happening?

Thanks

December 23, 2021 at 8:18 am #2057792

Hi there,

the Theme hasn't any control over that - its a core function.

First thing to check is try logging in on an incognito browser, this will eliminate any cache, browser extension or user cookies messing things up.

If still an issue, then check the Dashboard > Tools > Site Health and make sure there are no major issues being reported.

If that fails then its time to talk your host and ask them to check for any server/database issues.

December 23, 2021 at 8:34 am #2057799

Hello David,

I have finally been able to detect the problem. It was a problem with Elementor, that was in conflict with a another plugin.

Thanks

Best Regards

December 23, 2021 at 8:49 am #2057818

Glad to hear you found the issue!!

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