Home › Forums › Support › i cant add license This topic has 9 replies, 3 voices, and was last updated 2 years, 4 months ago by Elvin. Viewing 10 posts - 1 through 10 (of 10 total) Author Posts November 28, 2021 at 11:51 am #2028041 lufi hello i cant license November 28, 2021 at 11:52 am #2028046 LeoStaff Customer Support Hi there, Who’s your hosting? Let me know 🙂 November 28, 2021 at 11:54 am #2028048 lufi digital ocean , and i use runcloud for install WP November 28, 2021 at 11:55 am #2028052 lufi response like this https://prnt.sc/20xyzbu November 28, 2021 at 1:19 pm #2028172 lufi Hello November 28, 2021 at 3:13 pm #2028268 LeoStaff Customer Support Can you check with your hosting support to see if they are able to connect with https://generatepress.com/? November 29, 2021 at 1:31 pm #2030121 lufi then what if my hosting doesn’t support can i get a refund November 29, 2021 at 1:45 pm #2030144 LeoStaff Customer Support You can if you want. The premium plugin will work without a license key being activated – activating the license key is strictly for receiving auto-updates. November 30, 2021 at 12:27 am #2030816 lufi yes i want refund sir November 30, 2021 at 12:29 am #2030819 ElvinStaff Customer Support Hi there, You can ask to be issued a refund through our Contact page – https://generatepress.com/contact/ Please include the email you’ve used when you purchased GP Premium for faster processing. Thank you. Author Posts Viewing 10 posts - 1 through 10 (of 10 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In