[Resolved] I can not change colors

Home Forums Support [Resolved] I can not change colors

Home Forums Support I can not change colors

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1013387
    Matias

    Hi, Im new with GP and Im trying to edit my website but I got problems editing colors of the website.
    In apparence > colors there isnt any chance to select a custom color, there arent colors editors availables.
    I have disabled cache plugin but the problem persist.
    Whats Wrong?
    Thanks
    https://www.tecnopeda.com/images/color.jpg

    #1013718
    Leo
    Staff
    Customer Support

    Hi there,

    The image you provided isn’t loading for me.

    Can you first make sure the Colors module is activated for the plugin?

    Let me know πŸ™‚

    #1013727
    Matias

    I have edited the post with the image url.

    Yes the colors module is activated

    #1013767
    Leo
    Staff
    Customer Support

    I’m seeing this when clicking on the link:
    https://www.screencast.com/t/LFruihiUqlW

    Can you double check?

    #1013839
    Matias

    Try this one
    Image

    #1013840
    Leo
    Staff
    Customer Support

    Ah ok.

    Can you disable all plugins except GP premium to eliminate any conflicts?

    Let me know πŸ™‚

    #1013857
    Matias

    Not problems with all plugins disabled.
    Im testing what plugin makes the error

    EDIT: Ultimate Social Plugin is the problem

    #1013884
    Leo
    Staff
    Customer Support

    Are you talking about this one?
    https://codecanyon.net/item/ultimate-social-deux/6556073

    If so you will need to report to the plugin support.

    #1013891
    Matias

    Yes, this one

    #1013894
    Leo
    Staff
    Customer Support

    It says last updated was 2017 January 7th so your best bet is probably to have another plugin.

    Not sure if there is anything special about this one but probably some free ones that offer similar features in WordPress repo πŸ™‚

    #1013903
    Matias

    Ok, thanks

    #1013905
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

Viewing 12 posts - 1 through 12 (of 12 total)
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