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I am unable to generatepress premium theme

23 replies · Started by Sagar on July 25, 2021

Viewing posts 1–15 of 24

Hi,

I have activated and imported site library theme but still showing free theme.

Hi there,

can you make sure you have cleared all Plugin / Server / Browser caches

It is needed to delete all the plugins, server and browser cache...???

Don't delete any plugins.
Cache Plugins will have an option to empty the caches.

Can you customize my site.

Because i have a cache plugin but it is not have any options to empty cache.

Can you help me how to clear all Plugin / Server / Browser caches

I have cleared browser cache...

Can you tell me how to clear plugin and server cache...????

For Plugin Caches. You have more than one.
In the Admin Bar, you will see a menu item named Performance. Hover over that and select: Purge All Caches.

Then in the Admin Menu - i can see LiteSpeed Cache - select Toolbox and the Purge All.

I am not showing any options of "Purgue all caches"

Still not solved problem

Did you get any errors during the importing process?

Can you provide the link to your site using the private info field?

Yes.

Please checkout my site here: supportushindi.com

I have submitted in private info

Hi Sagar,

Did you import the Marketer template?

If so, it's shown on your website now:
https://www.screencast.com/t/GBui36eqwgsc

Also, clear your browser cache to see the changes or try it in a new incognito window :)

Let me know if I miss anything.

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