I am having trouble activating the license

Hi there,

I contacted the hosting support, but I did not find a solution

Did the hosting support make sure that you can connect to https://generatepress.com/?

IF so can you provide your IP address so we can make sure it's not blocked on our end?

Let me know :)

Hello I have the same problem. Here is my Ip: 37.59.176.209

Hi there,

can you first try regenerating your permalinks, go to Settings > Permalinks and Click Save Changes.

Good evening,
Thank you I just did it and here is the result.

« 403 Forbidden. Your server is not able to communicate with generatepress.com in order to activate your license key. »

Hi there,

I had our hosting check 37.59.176.209 - it's not blocked on our end.

Any chance you can ask your hosting support to see if generatepress.com is reachable from their end using cURL?

Let us know :)

Same issue is here,
am trying to activate the license several times but when i click on Save Key button its just loading and loading and loading....
nothing happen from previous 2 days.
please help with that

Hi Rajeev,

1. Can you first try regenerating your permalinks, go to Settings > Permalinks and Click Save Changes.

2. Can you ask your host to check if generatepress.com is reachable?

3. Can you provide your IP so we can check if your IP is blocked on our side?

Let me know!

Trying with Phone and it's done 🙏

BTW my ip is 110.235.233.155
Please check it 👍

Hi there,

I checked and that IP is not banned on our end.

Please feel free to open a new topic and include a screenshot of the "Console" tab when you right-click + Inspect the page when it's spinning. This should show the error you're experiencing and should help us debug.

Thanks!