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[Support request] How to solve error “Updating failed. The response is not a valid JSON respon”?

Home Forums Support [Support request] How to solve error “Updating failed. The response is not a valid JSON respon”?

Home Forums Support How to solve error “Updating failed. The response is not a valid JSON respon”?

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1888955
    Bipul

    Hello Team,
    I can’t changed, When I was upload or change any thing in the admin panel, Error message is “Updating failed. The response is not a valid JSON response.” How can solve this error?

    #1889056
    David
    Staff
    Customer Support

    Hi there,

    this is not a theme related issue.
    A common cause for this kind of problem is related to the Permalinks. First try rebuild them, just click Save Changes in Settings > Permalinks.

    Also if you have changed the Permalink structure, then try reverting this to the default settings

    #1891541
    Bipul

    Hello David,
    Thank you for you help the error message is not visible right now, but I have facing major issues when I was change anything in the home page through Wp-admin I cannot see the changes only in the home page there is no cache plugin. My server is in Go-daddy Cpanel here is also no cache plugin. Can you please check and help me? I am sharing you wp admin credential.

    Now I can realise in other pages only changes are visible when I was login wp-admin but I can’t see the changes whenever I logout from wp-admin.

    #1891708
    David
    Staff
    Customer Support

    If you’re seeing different content from when Logged In or Logged Out. This is 99% of the time Caching related.
    Can you check the site on a different device or using a different network?
    Also check with Godaddy, as its ( i assume ) a shared server there may be page caching on the main server causing a problem.

Viewing 4 posts - 1 through 4 (of 4 total)
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