[Support request] How to solve error “Updating failed. The response is not a valid JSON respon”?

[Bipul]

Hello Team,
I can’t changed, When I was upload or change any thing in the admin panel, Error message is “Updating failed. The response is not a valid JSON response.” How can solve this error?

[David]

Hi there,

this is not a theme related issue.
A common cause for this kind of problem is related to the Permalinks. First try rebuild them, just click Save Changes in Settings > Permalinks.

Also if you have changed the Permalink structure, then try reverting this to the default settings

[Bipul]

Hello David,
Thank you for you help the error message is not visible right now, but I have facing major issues when I was change anything in the home page through Wp-admin I cannot see the changes only in the home page there is no cache plugin. My server is in Go-daddy Cpanel here is also no cache plugin. Can you please check and help me? I am sharing you wp admin credential.

Now I can realise in other pages only changes are visible when I was login wp-admin but I can’t see the changes whenever I logout from wp-admin.

[David]

If you’re seeing different content from when Logged In or Logged Out. This is 99% of the time Caching related.
Can you check the site on a different device or using a different network?
Also check with Godaddy, as its ( i assume ) a shared server there may be page caching on the main server causing a problem.

[Author]

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