[Resolved] How to renew the support?

[jordi]

Hi Tom how are you?
Yesterday 29th a year ago I bought the premium version, I understand that the support is finished, how do I renew the support?

Thank you

[Leo]

Hi there,

If you purchased the license this time last year then you should have the life time license 🙂

[jordi]

Hello Leo, A pleasure to greet you

Then I’m confused in the license expiration puts me: Life time, this also serves to have lifetime support in this forum?
I’m confused Leo, attached image to explain me better
regards

https://postimg.org/image/okmrgtio1/

[Leo]

Yup sounds like you purchased before the annual renewal policy came in around October last year.

We definitely won’t say no if you want to be enrolled in the yearly program to continue support GP’s development and support 🙂

[Tom]

Anyone who purchased before October 1, 2016 has a lifetime license 🙂

[jordi]

Hello Tom and Leo,

Sorry for asking again but I just did not understand, attached images of my license, please, I need to know if I have updates of my premium template and support in the forum or I have to renew the license.
https://postimg.org/image/xjl2oxycd/
https://postimg.org/image/l688i18nx/
a greeting

Jordi

[Leo]

No you won’t have to update/renew anything as you have the life time license 🙂

[jordi]

Hi leo,
Great, sorry for insisting

Thank you

Jordi

[jordi]

Leo, how do you put the face you put on the messages
Thank you

https://postimg.org/image/e1dmz2jrn/

[Leo]

Like this :) then it should automatically shows 🙂

[Jennifer]

🙂
Lifetime Woo Hoo!!!!!
I plan to use this theme until the end of time. Hope you have a plan for that.

[Leo]

haha the end of time! We will be here 🙂

[Torgny]

How do i renew if i have a lifetime licence.
Will i have to buy a new licence in order to get updates?

[Leo]

If you have a lifetime license then you won’t need to renew for support and updates 🙂

[Torgny]

Its strange.
I purchased GP-premium-1.5.6.zip Id #140292.
When i view licence key it tell me no upgrade available.
Is 1.5.6 the latest version?
On my site i see that 1.2.71 is installed.
Shall i download 1.5.6 and install that version?

[Author]

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