- This topic has 20 replies, 6 voices, and was last updated 2 years, 10 months ago by maggew.
May 30, 2017 at 10:42 am #326221jordi
Hi Tom how are you?
Yesterday 29th a year ago I bought the premium version, I understand that the support is finished, how do I renew the support?
Thank youMay 30, 2017 at 11:34 am #326244LeoStaffCustomer SupportMay 30, 2017 at 1:12 pm #326314jordi
Hello Leo, A pleasure to greet you
Then I’m confused in the license expiration puts me: Life time, this also serves to have lifetime support in this forum?
I’m confused Leo, attached image to explain me better
regardsMay 30, 2017 at 1:15 pm #326315LeoStaffCustomer Support
Yup sounds like you purchased before the annual renewal policy came in around October last year.
We definitely won’t say no if you want to be enrolled in the yearly program to continue support GP’s development and support 🙂May 30, 2017 at 7:05 pm #326391TomLead DeveloperLead DeveloperMay 31, 2017 at 1:04 pm #326767jordi
Hello Tom and Leo,
Sorry for asking again but I just did not understand, attached images of my license, please, I need to know if I have updates of my premium template and support in the forum or I have to renew the license.
JordiMay 31, 2017 at 1:14 pm #326771LeoStaffCustomer SupportJune 3, 2017 at 9:57 am #328122jordi
Great, sorry for insisting
JordiJune 3, 2017 at 10:03 am #328123jordi
Leo, how do you put the face you put on the messages
Thank youJune 3, 2017 at 10:09 am #328128LeoStaffCustomer SupportJune 26, 2017 at 10:35 am #339307Jennifer
Lifetime Woo Hoo!!!!!
I plan to use this theme until the end of time. Hope you have a plan for that.
Jennifer L Metro
PPC, SEO and more...June 26, 2017 at 11:26 am #339376LeoStaffCustomer SupportJanuary 4, 2018 at 3:33 am #462937Torgny
How do i renew if i have a lifetime licence.
Will i have to buy a new licence in order to get updates?January 4, 2018 at 8:39 am #463137LeoStaffCustomer SupportJanuary 4, 2018 at 8:55 am #463158Torgny
I purchased GP-premium-1.5.6.zip Id #140292.
When i view licence key it tell me no upgrade available.
Is 1.5.6 the latest version?
On my site i see that 1.2.71 is installed.
Shall i download 1.5.6 and install that version?
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