[Support request] home page overlap

Home Forums Support [Support request] home page overlap

Home Forums Support home page overlap

Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
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  • #783707
    Martina

    Good afternoon,
    since more than 4 weeks on my blog Homepage there is a problem. The content overlaps. The homepage has the last published articles. The last published article is highlighted (one big photo than the content in one column), than there are the older articles in two columns.

    The older articles overlap the highlighted image of the first article. The issue is present in different situation (different laptop, computer…different browsers, in different moments) I tried to solve without any result. The Browser cache is empty. Could you please help me?

    Thanks
    Martina
    http://www.travelandmarvel.com

    #783826
    Leo
    Staff
    Customer Support

    Hi there,

    Make sure you are using the latest version of free theme and GP premium:
    https://docs.generatepress.com/article/generatepress-and-gp-premium/

    Then try #1 here to eliminate any plugin conflicts:
    https://docs.generatepress.com/article/debugging-tips/

    Can you also enable right click while we are debugging?

    Thanks!

    #783933
    Martina

    HI thanks for your reply.
    Yes I’ve the latest version of free theme 2.2.1 and GP premium 1.7.7.
    I can not find any bug. I’ve also download a plugin for debugging. I’ve also deactivated all the plugin and than re-activated one by one, without any positive solution.

    #783940
    Leo
    Staff
    Customer Support

    So the problem still exists when you de-activated all plugins?

    I’m not longer seeing the problem now.

    Am I missing something?

    #783946
    Martina

    Yes the problem is still there. The problems is there only when you open the homepage at first time, if after open the homepage, you refresh the page it will disappear and the page will be”normal”

    #783948
    Leo
    Staff
    Customer Support

    Very weird. Can you disable all plugins except GP premium for now and let me have another look?

    Thanks!

    #784037
    Martina

    thanks. all the plugin all disable

    #784042
    Leo
    Staff
    Customer Support

    Is Jetpack still activated? I still see it in the source.

    #784057
    Martina

    now it’s off

    #784090
    Leo
    Staff
    Customer Support

    Hmm I no longer see the issue even after caching cleared and page refreshed.

    Do you still see it?

    #784356
    Martina

    yes I can see the problem is still there.

    #784778
    Leo
    Staff
    Customer Support

    Yes I can see the problem again but Jetpack is also back on.

    When Jetpack was off, there was no problem.

    #784841
    Martina

    Hi, and thanks for the reply. So are you telling me that the problem is Jetpack plugin? How it is possible? jetpack is one of the most common plugin.. for me is usefull. At the beginng there was no this kind of problem. I’ve jetpack since the beginning even before GP premium theme. How can we solve?
    thanks

    #784891
    Leo
    Staff
    Customer Support

    Can you first confirm that you don’t see the issue either with JetPack disabled?

    If so then there must be certain settings in JetPack that’s interfering with it.

    Checkout this article and see if you can find similar settings in JetPack:
    https://generatepress.com/fastest-wordpress-theme/

    #785391
    Martina

    Hi, thanks. No other way to set up Jetpack? The article you proposed me is useful for another plugin, for other services. Jetpack give me stats, and other good service. It seems incredible.. i’m quite nervous.. why starting from a certain moment i can not use this plugin with your premium theme?

Viewing 15 posts - 1 through 15 (of 16 total)
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