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Hero image not showing

5 replies · Started by Digital on June 25, 2021

Viewing posts 1–6 of 6

I read all similar posts but can't figure out the problem.
There is a space for the hero image, but it doesn't show.

Hi there,

you have a plugin that is changing the way the images are being served ( probably JetPack Photon ) - which is also being applied to the CSS Background image that the Hero element is using - BUT the URL it generating a 400 error - so something is wrong with the URL its creating.

You may want to speak with Jetpack support as to what the issue could be.

Thanks David. I disabled Jetpack (all of it), but the problem persists. Do you see other reasons?

Can you disable all other plugins to test if any of them is causing the issue?

Let me know :)

It was Jetpack, I changed a couple of settings trying to fix it, and forgot to revert them after disabling Jetpack. Now it's working. It was Jetpack. Thanks!

Glad to hear :)

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