I’m working with GP 2.3.2 and GP Premium 1.8.3 and I’ve got this issue only with Safari at iOS devices.
The video I’m using as a background at homepage hero doesn’t play.
I’ve checked the server (the file plays going into the URL in uploads) so it seems its an issue with the theme.
This is the code I’m using:
The theme wouldn’t interfere with how a device renders a video container – and its working for me on MacOS Safari and iOS iphone – it does take a while to load. Note the video won’t autoplay on iOS if the device is in low power mode.