[Support request] Header images not loading in GT Metrix

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Home Forums Support Header images not loading in GT Metrix

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #232464
    Kristy

    Hi there. Huge fan of this theme! It’s so fast and intuitive, great job!

    I have a strange issue that maybe your brain could shed some light on. I’ve got generate press running on my development site and I’ve made a child theme. I intermittently run gtmetrix tests to be sure the site stays fast. Since yesterday the little preview that loads on gtmetrix isn’t loading the page header, nor is it listing the images as loaded. The pages load fine on all desktops and mobile devices I check, and they load and look fine in Pingdom Tools. I have custom media queries built in to change the way the header loads on different sized media but I cannot seem to replicate the view that comes up on gtmetrix.

    Do you think I could send you the links and you could take a look? I don’t want them to be public…

    Please let me know. Thanks!

    #232515
    Tom
    Lead Developer
    Lead Developer

    Hmm, first thing that comes to mind is maybe your images are pointing to your development site which of course isn’t reachable by GT Metrix? The images need to be hosted on a live server in order for other people/websites to see them.

    Let me know πŸ™‚

    #232521
    Kristy

    Hi Tom
    No, I’ve got a live development site. And the images were there – up until recently it displayed everything fine…

    #232522
    Tom
    Lead Developer
    Lead Developer

    Can you link me to the site?

    #232524
    Kristy

    sure, can i send it to you privately somehow?

    #232529
    Tom
    Lead Developer
    Lead Developer
    #232539
    Kristy

    Ok – I used the presale form – hope that is ok.

    #232540
    Tom
    Lead Developer
    Lead Developer

    Nice site!

    Very strange, it seems it isn’t getting an up to date version maybe? I noticed you’re using a caching plugin, try flushing the cache and deactivating the plugin – it might be messing with how GT Metrix scans your website.

    Either way, I wouldn’t worry too much about it – the scores are more important than the screenshot, and the site looks great to regular users πŸ™‚

    #232542
    Kristy

    Thanks πŸ™‚
    I’m using the plugins you suggested for optimization – Autoptimize and Asynch Javascript but no other caching plugin.
    Ok, I’ll try not to let it bother me haha. Can you drag a corner and see how the media queries do? I was thinking GT Metrix wasn’t reading those properly maybe…

    #232543
    Kristy

    Actually in the gtmetrix list under “Optimize the order of styles and scripts”
    It says:
    The following inline script blocks were found in http://… site/ between an external CSS file and another resource. To allow parallel downloading, move the inline script before the external CSS file, or after the next resource.
    – Inline script block #2

    Do you know how to move that script up? If not no worries, I’ll do some research!

    #232562
    Tom
    Lead Developer
    Lead Developer

    Just went to test his on Firefox and I’m seeing a database error now?

    #232623
    Kristy

    yeah the sql server went down. it is back up now!

    #232653
    Tom
    Lead Developer
    Lead Developer

    All seems good in Firefox as well, even with the media queries.

    Tested in Pingdom (tools.pingdom.com) and your site looks right.

    Not sure why GT Metrix is acting weird – if you find out why definitely let me know πŸ™‚

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