[Resolved] Header Element not working

Home Forums Support [Resolved] Header Element not working

Home Forums Support Header Element not working

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  • #984363
    Sharon

    I created an element to show up on a specific page. I set it up the way your video said for element headers. Yet it does not work as I want it. It is up as a featured image but it is not full width like I want it to be.
    http://klotzelectricllc.com/residential/

    I want it to act lie my front page does. The setting is the same as the page hero header but it won’t behave like the front page.

    #984388
    Leo
    Staff
    Customer Support

    Hi there,

    I currently don’t see a background image added in the page hero of the linked page:
    https://docs.generatepress.com/article/how-to-create-a-page-hero/#step-2-choose-a-background

    Can you make sure the option is selected correctly?

    If that still doesn’t work, can you purge then disable the caching plugin temporarily?

    Let me know ๐Ÿ™‚

    #984515
    Sharon

    I see it when I look at the ‘visit website’ and I did check that the feature image is chosen.

    #984952
    Leo
    Staff
    Customer Support

    Not sure if I understand.

    So you don’t want the featured image to show in the header element of single posts?

    If so don’t select it for the background image.

    Let me know what I’m missing.

    #985090
    Sharon

    I want the feature image to show on the top in the full width with the words overlayed. Right now the image is showing in the container square and the title is above it. No matter what I do to change it in elements, nothing happens.

    #985098
    Leo
    Staff
    Customer Support

    Ok let’s take a step back, this link is a static page (not a single post):
    http://klotzelectricllc.com/residential/

    and this is what I’m seeing at the moment:
    https://www.screencast.com/t/6eExm63K

    You want the featured image to show behind the title Residential?

    Can you show me a screenshot for the header element settings that are assigned to pages?

    You can use a service like this and provide the direct links here:
    https://postimages.org/

    Please also clear and disable Endurance cache for now.

    #985126
    Sharon

    Okay, I have deleted my element as it was clashing with the Global header. Now it is how I want but for the same image showing up below it. When I upload the image on the page as a feature image it shows up twice. Here is what it does:
    https://paste.pics/6ED2Y

    The header elements I am using is this one from PEAK site
    settings
    https://paste.pics/6ED4U

    display rules
    https://paste.pics/6ED59

    Also where is the endurance cache?

    #985173
    Leo
    Staff
    Customer Support

    Try checking this option to disable the default featured image:
    https://www.screencast.com/t/8CzKf5hM0Ppj

    Endurance cache is another plugin.

    #985305
    Sharon

    Great that works. thanks for your help.

    #985345
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

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