- This topic has 17 replies, 3 voices, and was last updated 4 years, 9 months ago by
Leo.
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June 18, 2021 at 5:41 am #1826402
juanb
Good morning I am testing an advertising system in my web site (in portuguese) that I must put the html banner.
If I put the banner in footer bar or top bar it blocks me from clicking on the notes or anything else on the site. Actually I removed it from those places, placing it on the right or a note does not happen.
If you want to see what happens, I will activate it in a few minutes.June 18, 2021 at 5:44 am #1826406juanb
I have just activated it for you to see
June 18, 2021 at 9:16 am #1826761David
StaffCustomer SupportHi there,
I can see the top and footer bar banners – but i am not seeing the click issue. Did you resolve this?
June 18, 2021 at 9:19 am #1826765juanb
The problem continues, try to click on a note and you will see that it will not let you enter. If I remove those ads it works.
June 18, 2021 at 9:35 am #1826781David
StaffCustomer SupportLooks to be a Javascript issue – first try disabling your cache/optimization plugins to see if thats the issue.
June 18, 2021 at 10:03 am #1826827juanb
I just deactivated Autoptimize and the WP Cloudflare Super Page Cache plugin. I will wait a while to see if anything happens, those are the only optimization plugins I use.
June 18, 2021 at 11:08 am #1826864juanb
For example an ad code looks like this
<!-- Vitrine Inteligente Lomadee --> <div class="g3S6Z4x927jE" style="width: 300px; height: 250px"> <script type="text/javascript" class="lomadee-recommender-script" src="//ad.lomadee.com/v1/eyJwdWJsaXNoZXJJZCI6MjMwMTgzODUsInNpdGVJZCI6MzQyMzUzNjgsInNvdXJjZUlkIjozNzE1NTYxM30%3D.js?w=300&h=250"></script> </div><!-- Vitrine Inteligente Lomadee -->June 18, 2021 at 11:15 am #1826865Leo
StaffCustomer SupportIs it working now?
The theme itself has no way of interfering with the script you are adding.
June 18, 2021 at 11:17 am #1826867juanb
It still doesn’t work, maybe it’s the ads.
June 18, 2021 at 11:19 am #1826871Leo
StaffCustomer SupportEverything seems to work on my end currently – I can click on any of the ads and theme elements.
June 18, 2021 at 11:24 am #1826901juanb
I cannot click on any note it does not respond. I have firefox chrome and edge.
June 18, 2021 at 11:29 am #1826912Leo
StaffCustomer SupportSorry what do you mean by “note”?
June 18, 2021 at 11:34 am #1826918juanb
Post.If you click on read more or the note does not enter, it is blocked.
June 18, 2021 at 11:41 am #1826925Leo
StaffCustomer SupportAhh yeah ok I see what you are saying.
We will need to go through some debugging steps.
Please disable all plugins and your custom functions including the ads to test.
If that resolves the issue, then reactivate the disabled items one by one to identify the issue.
June 18, 2021 at 11:57 am #1826937juanb
I have been testing and if you observe now if it works if I deactivate these two plugins:
Autoptimize
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