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[Resolved] Header advertising blocks click

Home Forums Support [Resolved] Header advertising blocks click

Home Forums Support Header advertising blocks click

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #1826402
    juanb

    Good morning I am testing an advertising system in my web site (in portuguese) that I must put the html banner.
    If I put the banner in footer bar or top bar it blocks me from clicking on the notes or anything else on the site. Actually I removed it from those places, placing it on the right or a note does not happen.
    If you want to see what happens, I will activate it in a few minutes.

    #1826406
    juanb

    I have just activated it for you to see

    #1826761
    David
    Staff
    Customer Support

    Hi there,

    I can see the top and footer bar banners – but i am not seeing the click issue. Did you resolve this?

    #1826765
    juanb

    The problem continues, try to click on a note and you will see that it will not let you enter. If I remove those ads it works.

    #1826781
    David
    Staff
    Customer Support

    Looks to be a Javascript issue – first try disabling your cache/optimization plugins to see if thats the issue.

    #1826827
    juanb

    I just deactivated Autoptimize and the WP Cloudflare Super Page Cache plugin. I will wait a while to see if anything happens, those are the only optimization plugins I use.

    #1826864
    juanb

    For example an ad code looks like this

    <!-- Vitrine Inteligente Lomadee -->
    <div class="g3S6Z4x927jE" style="width: 300px; height: 250px">
    <script type="text/javascript" class="lomadee-recommender-script" src="//ad.lomadee.com/v1/eyJwdWJsaXNoZXJJZCI6MjMwMTgzODUsInNpdGVJZCI6MzQyMzUzNjgsInNvdXJjZUlkIjozNzE1NTYxM30%3D.js?w=300&h=250"></script>
    </div><!-- Vitrine Inteligente Lomadee -->
    #1826865
    Leo
    Staff
    Customer Support

    Is it working now?

    The theme itself has no way of interfering with the script you are adding.

    #1826867
    juanb

    It still doesn’t work, maybe it’s the ads.

    #1826871
    Leo
    Staff
    Customer Support

    Everything seems to work on my end currently – I can click on any of the ads and theme elements.

    #1826901
    juanb

    I cannot click on any note it does not respond. I have firefox chrome and edge.

    #1826912
    Leo
    Staff
    Customer Support

    Sorry what do you mean by “note”?

    #1826918
    juanb

    Post.If you click on read more or the note does not enter, it is blocked.

    #1826925
    Leo
    Staff
    Customer Support

    Ahh yeah ok I see what you are saying.

    We will need to go through some debugging steps.

    Please disable all plugins and your custom functions including the ads to test.

    If that resolves the issue, then reactivate the disabled items one by one to identify the issue.

    #1826937
    juanb

    I have been testing and if you observe now if it works if I deactivate these two plugins:

    Autoptimize
    GDPR Cookie Consent

Viewing 15 posts - 1 through 15 (of 18 total)
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