Archived topic

Have to click menu toggle twice on mobile

4 replies · Started by Alex on July 8, 2021

Viewing posts 1–5 of 5

July 8, 2021 at 10:09 am #1849143

Hey there,

I'm having an issue where I have to tap twice on the hamburger menu icon on mobile in order to get it to open.

Appreciate your help on this!

Website is in private information

July 8, 2021 at 11:26 am #1849190

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know :)

July 9, 2021 at 6:23 am #1849872

All plugin's disabled, still happens. Sorry it wasn't that easy :)

July 9, 2021 at 7:58 pm #1850539

Hi there,

This isn't a known bug, so something locally on your site is causing that behavior.

Any chance you can create a staging site and leave your plugins deactivated on it so we can take a closer look?

Thanks!

July 13, 2021 at 11:09 am #1854568

Sure thing Tom!

Staging site log in info added to private info.

Also did some more investigating, looks like it might be the ConvertPro plugin creating an overlay div that triggers the "cpro-" class getting added to the main HTML tag such that the first click on a page triggers that script, rather than the menu toggle.

Let me know what you find and thanks so much for your help!!

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