[Support request] GP with Elementor single product template load issue

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Home Forums Support GP with Elementor single product template load issue

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #1015292
    SCIP

    Hi team. I am using Woocommerce to create products, which have ACF fields assigned. I am using a single product template for the products, which I built using Elementor Pro. When a product is loading the page displays all content, then the Short Description field and the Price field vanish, and reload after a few seconds. Both of these are native Woocommerce fields. If I switch to Twenty Nineteen theme the issue is resolved, so I don’t think it is an Elementor issue. I am using GP Pro and all my plugins are up to date as is my WordPress version. No caching plugins. I had the GP Woocommerce module disabled, have tried enabling it, but it makes not difference. Same with ACF. I would be grateful for any ideas! Thank you.

    #1015329
    David
    Staff
    Customer Support

    Hi there,

    can you provide a link so we can see the issue?

    #1015358
    SCIP

    Hi David,
    I have taken maintenance mode off briefly; here is a product page:
    https://stepbackintimebrighton.co.uk/product/daily-mail-ideal-home-exhibition-1957/
    Thank you!

    #1015524
    David
    Staff
    Customer Support

    This is what i am seeing:

    #1015570
    SCIP

    Hi David,

    Yes that is the page fully loaded. Do you not see the sentence beginning ‘Ironwork in the garden’ and the £2.00 price load, vanish, and then load again? I see this on all devices.

    #1015571
    David
    Staff
    Customer Support

    I notice a staggered load of elements, but theres a hell of a lot of markup on that page. Can you try de-activating the GP Woocommerce module.

    #1015572
    SCIP

    Hi David, re: markup,the site is nowhere near finished yet. As I mentioned in my OP, the GP Woocommerce module is deactivated. The only elements which don’t load instantly for me are short description and price. What seems weird is that this doesn’t happen with Twenty Nineteen. I have just switched themes temporarily – can you see the difference?

    #1015581
    David
    Staff
    Customer Support

    I am seeing similar staggered loading:

    https://www.loom.com/share/4dc433db1523417994fea2f5122e97c2

    #1015585
    SCIP

    Hmmm. Thanks for the Loom vid. On it I see the custom fields loading at the same time as as the Woocommerce short description and price. With GP active the latter load, vanish and reload. I also don’t see the page jump as per the loom. Maybe I should just ditch Elementor for single products. Shame, because the customer really wants ACF and a lot of visual customisation.

    #1015587
    David
    Staff
    Customer Support

    You may want to look at using the GP Hook Element – it covers Woo hooks:

    https://docs.generatepress.com/article/hooks-element-overview/

    You can find all the Woo hooks here:

    https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/

    Really simple to add your ACF via this method.

    If you need help with any CSS styling let us know.

    #1015588
    SCIP

    Thanks for the advice David. By the way – the flying seagull was not my idea 😉

    #1015734
    David
    Staff
    Customer Support

    You’re welcome …. its kinda fitting for the product 🙂

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