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[Support request] Gp update is not letting me edit pages with elementor anymore

Home Forums Support Gp update is not letting me edit pages with elementor anymore

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #421571
    Pablo

    Hi, I just updated GP in my wordpress installation. Before that I was able to work with elementor. Now I receive a message saying “peview could not be loaded”.

    GP Premium 1.5.2
    #421766
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    We haven’t had any other reports of this. I just gave it a shot and it worked.

    Have you tried any of the things Elementor mentions here?: https://docs.elementor.com/article/245-preview-could-not-be-loaded

    #422092
    David

    had same issue clear browser cache solved this for me

    #461254
    Tony

    I’m having the same issue, but not on all my Elementor pages.

    I have two sites that are similarly built. On one, all pages that had this problem were resolved by deleting the cache. On the other site, two pages were resolved, two still get the error. I tried all the fixes that Elementor recommends.

    Not too sure what makes those two pages different than the others. Any ideas?

    Check out my Detroit-centered audio tours
    at AudioDTours.com

    #461266
    Leo
    Staff
    Customer Support

    It’s hard for us to tell without seeing the pages.

    Maybe try disable plugins?

    #461267
    Pablo

    The issue for most pages was resolved by clearing cache and disabling two cache plugins that I’m using for my site. The problem remains for two pages also, in those pages I’m using elementor with theme my login shortcode to create a custom login page and register page. For some reason everything worked when creating the pages but once saved and reopen I couldn’t edit them anymore.

    #461627
    Tony

    Yes, I disabled all the plugins but no go. But today I diligently closed all browser windows and deleted the cache again and, finally, resolved the issue for one of the last two pages that had the problem. I can get by without editing the last one, though, as the critical elements in that one are done through GP.

    As time goes on, it must be a bear for the GP and Elementor teams to make sure updates don’t cause problems with each other (or other themes and plugins), given the myriad of ways site developers can combine all the functions. Even though it’s sometimes confusing or annoying to figure out glitches after updates, it’s still worth the flexibility and ease of use when building the site.

    Check out my Detroit-centered audio tours
    at AudioDTours.com

Viewing 7 posts - 1 through 7 (of 7 total)
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