Archived topic

GP Theme is conflicting with a plugin

12 replies · Started by Enebeli on November 10, 2019

Viewing posts 1–13 of 13

November 10, 2019 at 9:21 am #1058754

Hello, please I need your help.

GP theme seems to have a bug with DWQA plugin... When I uninstall GP theme and tested the DWQA with 5 different WordPress themes and they worked perfectly.

GP theme seems to display two comment box beneath an answer instead of one... Please compare the images below

https://prntscr.com/pv0tej (GP theme)

https://prntscr.com/pv0tkcv(another theme)

GP theme seems to be showing to comment box...
I have unstalled all plugins and the problem remains the same.. Please help me

November 10, 2019 at 9:56 am #1058776

Hi there,

Can you guide me to the page where I can see the issue live?

The second screenshot isn't working as well.

November 10, 2019 at 10:07 am #1058783

https://site.com/why-nigeria-will-never-be-the-same-again/ (different theme)

https://site.com/what-can-i-study-with-this-subject-combinations/ (GP theme)

November 10, 2019 at 10:10 am #1058784

Sorry this is what I'm seeing for the GP page:
https://www.screencast.com/t/6UtSrNZkMzj

What is the issue here?

November 10, 2019 at 10:21 am #1058803

Sorry about that...
I have enabled guest to read comment...
Now here is the issue. Guest are able to see only one comment section beneath an answer but a registered user sees two comment section... as seen here

https://prnt.sc/pv0tej

https://prntscr.com/pv0tkc

November 10, 2019 at 10:26 am #1058813

I'm still not seeing the issue you are showing in the screenshot:
https://www.screencast.com/t/UkCOjeV9

This really doesn't seem like a GP issue though. Can you activate a twenty series WordPress theme to test?

November 10, 2019 at 10:29 am #1058819

I have done that.. works perfectly on all twenty series

November 10, 2019 at 10:32 am #1058822

check this https://www.screencast.com/t/6kx2zDp3n

November 10, 2019 at 8:11 pm #1059048

That's strange - can you check with their support to see what would cause something like that? I can't think of anything in the theme that would duplicate that field.

Is there a specific page where I can click in those boxes? I took a look around the site but couldn't find it.

Let me know :)

November 10, 2019 at 9:12 pm #1059070

like I mentioned earlier, only registered users can see the duplicate field... been testing different themes aside GP theme and they all work fine. Seems I will have to choose a different theme since I can't get GP theme to work well

November 11, 2019 at 9:49 am #1059773

No problem - if you decide to stick with GP, feel free to create an account for me so I can log in and take a look. It's likely something super simple.

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