- This topic has 12 replies, 3 voices, and was last updated 10 months, 2 weeks ago by Leo.
November 10, 2019 at 9:21 am #1058754Enebeli
Hello, please I need your help.
GP theme seems to have a bug with DWQA plugin… When I uninstall GP theme and tested the DWQA with 5 different WordPress themes and they worked perfectly.
GP theme seems to display two comment box beneath an answer instead of one… Please compare the images below
https://prntscr.com/pv0tej (GP theme)
GP theme seems to be showing to comment box…
I have unstalled all plugins and the problem remains the same.. Please help meNovember 10, 2019 at 9:56 am #1058776LeoStaffCustomer SupportNovember 10, 2019 at 10:07 am #1058783EnebeliNovember 10, 2019 at 10:10 am #1058784LeoStaffCustomer SupportNovember 10, 2019 at 10:21 am #1058803EnebeliNovember 10, 2019 at 10:26 am #1058813LeoStaffCustomer Support
I’m still not seeing the issue you are showing in the screenshot:
This really doesn’t seem like a GP issue though. Can you activate a twenty series WordPress theme to test?November 10, 2019 at 10:29 am #1058819Enebeli
I have done that.. works perfectly on all twenty seriesNovember 10, 2019 at 10:32 am #1058822Enebeli
check this https://www.screencast.com/t/6kx2zDp3nNovember 10, 2019 at 8:11 pm #1059048TomLead DeveloperLead Developer
That’s strange – can you check with their support to see what would cause something like that? I can’t think of anything in the theme that would duplicate that field.
Is there a specific page where I can click in those boxes? I took a look around the site but couldn’t find it.
Let me know 🙂November 10, 2019 at 9:12 pm #1059070Enebeli
like I mentioned earlier, only registered users can see the duplicate field… been testing different themes aside GP theme and they all work fine. Seems I will have to choose a different theme since I can’t get GP theme to work wellNovember 11, 2019 at 9:49 am #1059773TomLead DeveloperLead Developer
No problem – if you decide to stick with GP, feel free to create an account for me so I can log in and take a look. It’s likely something super simple.November 11, 2019 at 6:09 pm #1060033Enebeli
Please provide me with email where I can send you login details….November 11, 2019 at 6:37 pm #1060042
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