[Resolved] [gp-social] shortcode interfering with Toolset

Home Forums Support [gp-social] shortcode interfering with Toolset

This topic contains 3 replies, has 2 voices, and was last updated by  Leo 2 months, 2 weeks ago.

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  • #1191167

    Martin

    I ran this interference issue (check my link to my ticket there) by Toolset and this is their reply: (https://toolset.com/forums/topic/3rd-party-shortcode-interference/)

    “Thanks for the details, the problem is in GP Social Sharing plugin side:
    see the source codes of plugin file:
    \plugins\gp-social-share-svg\inc\gp-social-settings.php, line 311:

    $excerpt = wp_trim_words( get_the_content( $id ), 40 );

    It only retrieve the raw data from post content, but does not parse the shortcodes in post content, so conducts the problem.

    Currently, I suggest you remove that line, save your page(reset view’s cache), and test again.”

    I’ve put the shareable duplicator archive in the website URL field here. I would appreciate if you could perhaps forward to the author so that this wonderful plugin can be made 100% compatible with Toolset. (Toolset really supports and pushes the GeneratePress theme). I know this plugin is not made by you, but it carries the GP name (smile). Many thanks!!

    #1191178

    Leo Customer Support

    Hi Martin,

    Unfortunately we don’t have the connection with the plugin author at all and were not informed that the GP name would be tagged along (nor we have control for this).

    I would recommend posting this issue to its support forum:
    https://wordpress.org/support/plugin/gp-social-share-svg/

    If not you can try to contacting through their website directly:
    https://westcoastdigital.com.au/

    Sorry but we really don’t have any control over this.

    Thanks for your understanding 🙂

    #1191179

    Martin

    No problem. Thanks for the info!!

    #1191326

    Leo Customer Support
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