Archived topic
gp premium won't update
5 replies · Started by John on March 23, 2016
I had to move my customers wp installation to a new domain. I copied the the files to the new destination and imported the database. The new installation says I should update from version 1.2.79 to 1.2.80 but when I try, I get an error: An error occurred while updating GP Premium: Download failed. Unauthorized. I searched this forum with no success. How can I fix this?
Hi there,
Deactivate and then activate your license key - the license key needs to be registered to the current domain.
When you switch domains, the domain and license key don't match anymore, so it needs to be re-activated.
Let me know if that helps or not :)
It Worked, Thanks.
You're welcome :)
how do i activate the key after i deactivate the plugin?
?
Hi
Reactivate the plugin again. Then go to "Appearance > Generatepress" and enter your license key in the field shown in this screenshot.
You can find more information in the knowledgebase.