[Resolved] gp premium won't update

[John]

I had to move my customers wp installation to a new domain. I copied the the files to the new destination and imported the database. The new installation says I should update from version 1.2.79 to 1.2.80 but when I try, I get an error: An error occurred while updating GP Premium: Download failed. Unauthorized. I searched this forum with no success. How can I fix this?

[Tom]

Hi there,

Deactivate and then activate your license key – the license key needs to be registered to the current domain.

When you switch domains, the domain and license key don’t match anymore, so it needs to be re-activated.

Let me know if that helps or not 🙂

[John]

It Worked, Thanks.

[Tom]

You’re welcome 🙂

[Freaktography Photography]

how do i activate the key after i deactivate the plugin?
?

[Jamal]

Hi

Reactivate the plugin again. Then go to “Appearance > Generatepress” and enter your license key in the field shown in this screenshot.

You can find more information in the knowledgebase.

[Author]

Posts