[Resolved] GP premium with smart slider 3 problem

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #886130
    Lorinc

    Hi there!
    I’m Lorinc from hungary, sorry for my english. I am using GP premium with smart slider 3. I have one slider, and this silder used in a hook type element, it has appeared above the navigation. Until now it works, but now not at all. With wp_head hook nothing appears, with before_headerhook its location appears, but the content/slider not. The site is here: link

    Can everybody help me?

    Thank you very much!

    edit: I try it, doesnt work with any template, that i installed. I try jQuery updater plugin, did not help, and neither to try change in the smart slider settings, async, and load jquery on front-end.

    #886314
    David
    Staff
    Customer Support

    Hi there,

    do not use the WP_Head hook for adding content. It should only be used for scripts, links and meta data. The before_header hook should appear before the navigation. I assume you are using the slider shortcode? If so can is the Execute Shortcode checked?

    #886320
    Lorinc

    Hello David!
    Thank you very much, for your answer. Ihe interesting thing is that it has worked with wp_head hook before. I try it now with before_headerhook, this is the result: the location appears, but the content not. link
    I try with a new slider, and also the shortcode and the PHP too, the boxes are cheked.

    #886383
    David
    Staff
    Customer Support

    Does the slider display if you add it inside a page?

    #887378
    Lorinc

    No. I tried it on an existing page, and on a new page. Nothing happens…

    #887645
    David
    Staff
    Customer Support

    Sounds like an issue with the Smart Slider setup – have you spoken to their support?

    #887652
    Lorinc

    Not yet, in these minutes I write to them, I see what will happen.
    Thank you!

    #887713
    Lorinc

    Hello David!
    Problem solved. It was most likely my user error. I wrote to the slider guys, and it turned out, that the code detail missing, exactly this: </head>from the header.php. I dont know, how it disappeared, I watched this file, but only after that the slider didnt work. Anyway, the point is that it has been repaired, thank you once again for your help and apologize for the time that I have robbed you of such a banal thing.

    I wish you further successful work! 🙂
    Bye

    #887730
    David
    Staff
    Customer Support

    No need for apologies – Really glad to hear you got it resolved.

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