[Resolved] GP Premium version: false

Home Forums Support [Resolved] GP Premium version: false

Home Forums Support GP Premium version: false

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #656699
    luminous

    Hi,

    after the recent update I’ve received the following message:

    ”The theme directory “generatepress” does not exist.”

    I wonder what’s the best way to fix that?

    Any idea what caused that issue in the first place?

    Thanks,
    Ales

    GP Premium 1.7.2
    #657025
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    It’s possible that something interrupted the theme update and it didn’t complete.

    You can either:

    a) Go into your server via FTP and delete the generatepress folder in wp-content/themes, then re-install the theme.

    b) Activate a plugin like this, and then download the theme and upload the zip file in “Appearance > Themes > Add New > Upload”.

    Let me know ๐Ÿ™‚

    #657974
    luminous

    Hi there,

    There must be something (or someone..) that ’caused’ deletion of the original theme folder. Nothing wrong on your side.

    I’ve once re-installed the free theme, uploaded fresh copy of GP Premium, and now it works.

    Kind regards.

    #658043
    Tom
    Lead Developer
    Lead Developer

    Glad it’s working now ๐Ÿ™‚

Viewing 4 posts - 1 through 4 (of 4 total)
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