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GP Premium theme appears even after uninstalling GP Premium!

5 replies · Started by Avi on February 10, 2022

Viewing posts 1–6 of 6

Hi,
GP Premium theme appears even after uninstalling GP Premium!
Of course, I have flushed all cache plugins, CDN cache and browser cache.
I just cannot figure out from where the site is loading the (supposedly) uninstalled elements.
I have activated the default "Twenty Twenty-Two", but the site keeps on loading the now-uninstalled GP Premium theme.

Please help.

Thanks,
Rokkhit

Hi Avi,

To have a better understanding of the issue, can you provide a link to the site in question? May we also know which template from GP Premium you were using prior to switching to Twenty Twenty Two if you were using one?

I tried viewing one of your linked sites which is using Twenty Twenty-Two theme and this is what it looks like from my end: https://share.getcloudapp.com/GGuEeO9b

To be sure it isn’t caching related, can you also try viewing it from another browser and a different device as well?

Hope to hear from you soon. :)

Hi Fernando,
I'm working on the site now.
Once I have some time on my hand, I'll reproduce the issue (it is 100% reproduce-able) and get back to you.

Best regards
Avi

Alright Avi! We’ll do our best to assist you once you're free. Hope you have a nice day! :)

Hi Fernando,
I've figured how to "properly uninstall" a premium theme.
Therefore, I mark this ticket as "resolved". You may close close this ticket now.

Thank you.

Glad to be of assistance Avi! Feel free to reach out anytime if you’ll need assistance with anything else. :)

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