- This topic has 13 replies, 2 voices, and was last updated 1 year ago by David.
September 17, 2019 at 7:29 am #1011539Paul
I am using the Generate Press Theme with the GP Premium plugin. I have had to deactivate the GP Premium plugin, there is a conflict of some sort going on. The website is not found with the plugin running. Previously it was all working fine.
I have four other plugins currently running on the site, which are working fine and dont affect the website, but as soon as I activate the GP Premium Plugin, things start to go wrong. I have done all the deactivate, reactivate plugins. Not sure what may have happened.
PaulSeptember 17, 2019 at 7:38 am #1011554DavidStaffCustomer Support
Could you enable the GP Premium plugin so i can see the issue?
Couple of things to check on your server whilst we’re looking at it – make sure you have PHP Version 7.x installed and at least 256 PHP Memory available.September 17, 2019 at 7:57 am #1011699Paul
I have activated the pluginSeptember 17, 2019 at 8:01 am #1011702DavidStaffCustomer Support
Did you use a Hook Element to add your Google Tag Manager Script?
If so can you check the code you added to make sure the script closes with
</script>. Looks like there is another open
<script>after it.September 17, 2019 at 8:30 am #1011723Paul
Mmm straight out of Google Tag Manager a copy and paste
<!– Google Tag Manager –>
and ends with
<!– End Google Tag Manager –>September 17, 2019 at 8:38 am #1011732DavidStaffCustomer SupportSeptember 17, 2019 at 8:42 am #1011738Paul
Yes a Pinterest hook and another Google tag hookSeptember 17, 2019 at 8:43 am #1011744Paul
I have disabled The Element ModuleSeptember 17, 2019 at 8:44 am #1011745DavidStaffCustomer Support
Can you try disabling those Hooks by selecting them all > Quick Edit > Save as Draft.
If that resolves the issue then publish one at a time to see which one is causing the issue.
Note Makes sure to flush your browser cache between each step.September 17, 2019 at 8:46 am #1011750Paul
Back to normal, something going on with those Google HooksSeptember 17, 2019 at 8:56 am #1011757DavidStaffCustomer SupportSeptember 17, 2019 at 8:57 am #1011760Paul
I have found that the Pinterest Hook was the problem. It was missing the closing </script>September 17, 2019 at 8:58 am #1011761Paul
Thank you for your helpSeptember 17, 2019 at 9:02 am #1011765
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