[Resolved] gp premium plugin with key is not updating on multisite

Home Forums Support gp premium plugin with key is not updating on multisite

This topic contains 10 replies, has 3 voices, and was last updated by  Leo 1 month ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #927155

    Renaat

    Just letting you know, that I had to do a manual update 🙁 since my GP premium plugin with license key was not automated updated on my multisite install.

    #927223

    Leo Customer Support

    Hi there,

    I’m running a multisite install and usually no problem with updates as long as the license key is added for each individual site.

    Were you encountering specific any errors?

    Let me know 🙂

    #927315

    Renaat

    no, no specific error. Just had to find out by myself that a new version was released. I will keep an eye on future updates.

    #927321

    Leo Customer Support
    #927361

    Renaat

    Every subsite that uses GP. It’s up to the subsite admin to choose the theme. I hope a network activation key for GP premium will be introduced.

    #927365

    Leo Customer Support

    Think someone mentioned this before but it wasn’t very easy to implement.

    We will definitely keep it in mind 🙂

    #986236

    Sascha

    If one subsite has GP-theme activated and license-key added to GP-Premium, but the other sub-site has not, how can I perform the update at all? When trying to update G-Premium vai Network-Admin > Plugins I get the error “Update Failed: Update package not available.”

    Please help, thank you

    Sascha

    #986270

    Leo Customer Support

    Currently you need to make sure every subsite has valid license key activated and update individually.

    Personally, I just upload the plugin file through ftp.

    #986320

    Sascha

    “Currently you need to make sure every subsite has valid license key activated and update individually.”
    Well, I plan to offer “WaaS” for consultants, who can sign-up, create their site (as a subdomain on this network or with custom domain via “domain mapping” feature that my network provides) and add their pages (about me, portfolio etc.).
    I was hoping that I can provide GeneratePress and use my GP-Premium license (because it lets me use it on unlimited sites) as the main “webdesign system” (and Elementor if client needs even more control over the layout).
    I could handle adding and updating GP-license on single-sites within my network easily, but as soon as more than 10 clients would use GP & GP-Premium, it would counterproductive to run the network at all.
    Hence, if I cannot update GP-Premium from within the network administration easily and regardless, if clients use GeneratePress or stay with TwentySomething, I need to switch to a theme which supports this use-case. Would be sad to leave GeneratePress, but will now check Astras capabilities in this matter soon. I hope you will let us update from network admin in the future though 🙂

    #986394

    Renaat

    I have the same issues with Gp-Premium licence activation not be able to manage from my network area. Even my WPML licence has a network api key. I hope GP can give a roadmap that such a feature will come.

    #986584

    Leo Customer Support

    I’ll mention this to Tom 🙂

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