[Support request] GP Premium failed to install

[John]

I was setting up a new site and installing all my plugins. When I tried to install GP Premium, I got an error message the the zip file was not a zip file. Other plugins could still be installed with no problems. I disabled all the active plugins and GP Premium installed just fine. Here is a list of the other plugins I had installed. One of them must be the conflict.
Elementor
Elementor-Pro
Code Snippets
Upload Larger Plugins
UpdraftPlus
WooCommerce

GeneratePress 2.2.2

GP Premium 1.7.8

[David]

Hi there,

can you try downloading the Zip file from your Account > Downloads again?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[John]

I did that already. No help. I am suspecting the “Upload Larger Plugin” could be the problem. I usually load that near the end, right before I load UpdraftPlus. UpdraftPlus needs it because it is a 4+mb plugin and my upload limit is set at 2mb. I will confirm that the ULP plugin is the problem with the next site I create. I’ll post a follow up.

[Tom]

Another thing to try is downloading the .zip in another browser. Something could be up with the browser you’re using.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development

[Author]

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