[Support request] GP Premium 1.7.7 sections not working

Home Forums Support [Support request] GP Premium 1.7.7 sections not working

Home Forums Support GP Premium 1.7.7 sections not working

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • #773081
    Martin Jan

    After updating GP Premium, i can’t make any changes to all te pages with sections enabled.

    When making a change en hitting ‘save’, there is noting saved.

    #773088
    Martin Jan

    Only the section label i can change. Nothing in the content section will be saved.

    #773146
    David
    Staff
    Customer Support
    #773664
    Martin Jan

    Thank you David.

    I disabled all plugins and the sections worked again. Now i enabled them all again, and the sections still works. That’s odd, but ok, i can continue with my work.

    Thanks.

    #773702
    Martin Jan

    The problem is back…. This never happend before the update.

    #773707
    David
    Staff
    Customer Support

    Odd, i can only assume that there is a plugin that is conflicting, albeit it randomly, can you disable the plugins one by one to see if there is a specific one creating the problem?

    #773848
    andriansah

    I think it’s have something with gutenberg, I have same experience with martin Jan

    with gutenberg
    1. I create new page add section, add another section, edit them, save and close
    2. next when I open the same page again, I want to edit the section, I can’t edit them
    3. I disable the gutenberg then it works

    Please reproduce this again David or other, maybe you can see the problem and fix it

    Thanks

    #773900
    Martin Jan

    Thank you so much.

    I found the plugin that causes this! Believe it or not, its Yoast! I tested i multiple times. With Yoast enabled the sections doesn’t work.

    #773901
    Martin Jan

    And you absolutely right andriansah. Gutenberg also breaks this functionality, i allready disabled it. Thanks!

    I have WordPress version 5.0.2 and Yoast 9.3.

    #773910
    Terry

    I’m using GP Premium 1.7.7 and the main menu on the front page is not working on Safari, Microsoft Edge and Mozilla Firefox. The menu works on interior pages and mobile.

    Please HELP!

    #773931
    Tom
    Lead Developer
    Lead Developer

    I just tested this with Yoast. I tried with and without Classic editor using GPP 1.7.7: https://www.screencast.com/t/3gHxTDChymT4

    Can you confirm that the above isn’t working for either of you?

    Terry – any chance you can open a new topic? Thanks!

    #773988
    Martin Jan

    That is exactly right.

    I did test it again. I disabled Yoast and did the exact same thing as you did in the provide video. Everything works.

    I enabled Yoast and the it stops working. I can add a new section, and i can give it a title. But everything in the content sections won’t be saved.

    #774126
    Tom
    Lead Developer
    Lead Developer

    Hmm, I can’t reproduce it on my end. Any chance you can send me temporary admin login details so I can take a closer look?: https://generatepress.com/contact

    If so, be sure to mention this topic.

    Thanks!

    #774170
    andriansah

    I already sent the detail tom

    please check it

    #774611
    Tom
    Lead Developer
    Lead Developer

    andriansah – happened to me on your site as well. I don’t believe it’s Gutenberg, or we would be experiencing the same issue.

    Can you try deactivating your other plugins to see if there’s a conflict? I know that Gridable was having some issues with Gutenberg.

Viewing 15 posts - 1 through 15 (of 23 total)
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