[Support request] Gost Site

[Adriano Gaetano Pulvirenti]

https://guidatv.i-italy.tv/
https://guidatv.i-italy.tv/calcio-in-tv/

All white
and there is no snow here
Can it be Thema?
Elements?

[Gustavo]

Hi!
Disabling plugins could help to resolve this:

https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

Try it!

[Adriano Gaetano Pulvirenti]

To send you a jpg?

[Adriano Gaetano Pulvirenti]

I added 3 days ago Elements on two pages, two headers …
and in the themi page of wp, yours is white, why?

[Gustavo]

Hi Adriano!

I would try disabling all the plugins and (in another window previewing the site) activating one by one to see what happens…
Normally is a conflict between plugins, updates…

By the way, which version of WP are you using?

Good luck!

[Gustavo]

Now I see the site is on “under construction” mode…

Is everything ok?

If so, please, tell us what append!?

Thanks!

[David]

Thanks for the support Gustavo. We would need to see the Site to see if there is a problem. If content is missing it best to use the browser inspect (Right Click website > Inspect) and see if there are any errors in the console.

[Gustavo]

You’re right!

Thank you David!

Gustavo

[Adriano Gaetano Pulvirenti]

Ciao.

I disconnected all the plugins: nothing.
WP 5.2

[David]

How did you add the Elementor Headers? Was it using the Header Template?

[Adriano Gaetano Pulvirenti]

Yes.
https://guidatv.i-italy.tv/serie-a/
I do not see the home page, which for now is the “Film” page
and I do not see the “calcio-in-tv” page…

[Adriano Gaetano Pulvirenti]

Apparently, it’s the Thema that blocks the home page, because I’ve edited the movie and it shows.

[Adriano Gaetano Pulvirenti]

OK
PROBLEM IS “HEADER”

SO CUSTOMIZE TO REPAIR YOUR SOFTWARE, I HAVE THE OFF LINE WEBSITE.

CIAO

[David]

Glad you found the problem. That shouldn’t happen though. Let us know if you need any assistance.

[Adriano Gaetano Pulvirenti]

I closed the website.
I need assistance

grazie

[Author]

Posts