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Google Pay - Via Square

5 replies · Started by Ben on August 4, 2021

Viewing posts 1–6 of 6

We use Square to process payments and have turned on Google Pay. I received an error code while testing an order payment using Google Pay. I read online that this particular error code is most often caused by the theme. On my staging site, I switched to the twenty-twenty theme and the Google Pay payment processed fine. Can someone please help me find a solution to my problem?

Hi there,

What is the error code you are encountering?

Does this issue happen with all plugins and custom functions disabled?

The code is

Square Payment Failed (Status code CARD_TOKEN_USED: Card nonce already used with a different idempotency key; please request new nonce.) Order status changed from Pending payment to Failed.

I didn't disable any plugins because from everything I've read it says the Theme is usually the best place to look first as it most often causes the conflict. So per suggestions, I activated the twenty-twenty theme (leaving all other plugins active) and it worked.

Hi Ben,

Can you try these setups.

Can you try activating GeneratePress theme but keep GP Premium deactivated? Does it work?

If it does, can you try activating GP Premium but make sure WooCommerce module is deactivated in Appearance > GeneratePress?

Let us know how it goes.

Thank you Elvin for the suggestion.

I left GeneratePress activated but deactivated GP Premium and it didn't work. Same error code

Square Payment Failed (Status code CARD_TOKEN_USED: Card nonce already used with a different idempotency key; please request new nonce.) Order status changed from Pending payment to Failed.

Hi there,

can you provide a link to the site where i can see the issue ?

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