[Support request] Google My Maps (HTML and Embedded functions not working)

Home Forums Support [Support request] Google My Maps (HTML and Embedded functions not working)

Home Forums Support Google My Maps (HTML and Embedded functions not working)

Viewing 15 posts - 1 through 15 (of 20 total)
  • Author
    Posts
  • #2240418
    Niels Thomas Roskott

    Hi there,

    I am using generate press theme Catalyst. I made a Google My Maps document. I used the Own HTML code block and entered the embedded Iframe code here, but once I safe it the map takes over the header and it is shown as the top header for some reason and not just a part of the block in the text.

    What am I doing wrong?

    #2240524
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the page in question?

    You can use the private information field:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know ๐Ÿ™‚

    #2240673
    Niels Thomas Roskott

    Yes – no problem. I included it in the field.

    #2240681
    Niels Thomas Roskott

    Here is also the link to my map. ๐Ÿ™‚

    #2240706
    Leo
    Staff
    Customer Support

    I’m not seeing an issue on the home page:
    https://www.screencast.com/t/ddKsF5gmWS8

    Is there a specific page I should be looking at or steps to reproduce the issue?

    This is likely not a theme related issue by the way.

    #2240710
    Niels Thomas Roskott

    Because I switched the map of again. Will add it now so you can see it. Not sure had to add screenshot here?

    #2240713
    Leo
    Staff
    Customer Support

    Where is the code being added? Inside a block element page hero?

    #2240716
    Niels Thomas Roskott

    No right after chapter: Can You See Whales And Dolphins From The Shore In Iceland?

    Screenshot: https://imgur.com/a/mu9QK9v

    #2240717
    Leo
    Staff
    Customer Support

    Can you try using a custom HTML block instead of a container block from GB?

    #2240719
    Niels Thomas Roskott

    I am not sure I understand. I am already using a custom HTML block?

    #2240727
    Leo
    Staff
    Customer Support

    Hmm ok I feel like something conflicting with the script – this isn’t something the theme can control.

    Can you do the following test:

    1. Disable all plugins except GP Premium and GenerateBlocks.

    2. Start a new/fresh page and only add the map as the content using HTML block.

    #2240732
    Niels Thomas Roskott

    Strange. I did as you asked and made the page first. I wanted to check it before I closed all the plugins and it seem to work. Can it be something on the home page that is causing the error? I included the link.

    #2240733
    Leo
    Staff
    Customer Support

    Can it be something on the home page that is causing the error?

    That seems to be what the test result suggests.

    Was there a container block wrapped outside of the HTML block on the home page? If so can you try removing it?

    #2240739
    Niels Thomas Roskott

    Yes that is correct. There is one big container block wrapped around but if I remove it all the text inside will also be removed. How can I stop that from happening?

    #2240742
    Leo
    Staff
    Customer Support

    Hmm so if you go to the test page and add a container block outside of the custom HTML block. Does the issue exist there?

Viewing 15 posts - 1 through 15 (of 20 total)
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