[Resolved] Google Analytics Tag Duplication

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  • This topic has 7 replies, 3 voices, and was last updated 1 year ago by David.
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  • #1013478
    Scott

    Hi

    I’m in the process of being set up with an advertising network and they have identified that I have duplicate Google Analytics tracking codes installed.

    However, we’re having trouble tracking down where these codes are located. The ad network suggested I clear server level caching which I have done but this didn’t fix the issue.

    Would you mind please taking a look?

    #1013754
    Leo
    Staff
    Customer Support

    Hi there,

    Can you check Hooks Element first?
    https://docs.generatepress.com/article/hooks-element-overview/

    That’s the only place you should be adding GA code in GP.

    Let me know 🙂

    #1014136
    Scott

    Hi Leo

    Thanks for your reply.

    Neither of the Analytics tracking codes are located in the Hooks Element from what I can see. I’m aware this is the correct place for them to be added. I think they would have been added prior to the launch of GP Elements – would this make a difference?

    I’m using the Google Tag Assistant Chrome plugin which confirms there are two instances of the Analytics code on the site.

    #1014225
    David
    Staff
    Customer Support

    Hi there,

    in Appearance > Elements can you see Legacy Hooks button at the top of the screen?
    If so check inside there.

    If not – do you have a child theme functions.php or the Code Snippets plugin installed. This is where the codes could also be.

    #1014433
    Scott

    Hi David

    I hadn’t noticed the Legacy Hooks button so thanks for pointing that out. There was indeed a Google Analytics Global site tag (gtag.js) there.

    After disabling this, Google Tag Assistant now reports only one occurrence of the analytics code, which is great. My remaining issues are:
    – I don’t know where the remaining analytics code is located
    – Google Tag Assistant is reporting that the remaining code is a non-standard implementation, meaning they have detected Google Tag Manager web requests, but were not able to find the code snippet on the page.

    Regarding your final point, I’m not using a child theme, I am using the Code Snippets plugin but there are no snippets containing analytics code.

    #1014641
    David
    Staff
    Customer Support

    Have you checked any Plugins?

    #1014739
    Scott

    Hi David

    I’ve found the remaining code – in my Google Tag Manager setup I had implemented a Universal Analytics Tag.

    Thanks again for your help.

    #1014782
    David
    Staff
    Customer Support

    Glad to hear you found the answer

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