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[Support request] Generatepress & Popup Maker & Yandex Metrika

Home Forums Support [Support request] Generatepress & Popup Maker & Yandex Metrika

Home Forums Support Generatepress & Popup Maker & Yandex Metrika

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #589411
    Viktor

    Could anybody pls. help me, with lead form counting from my site
    I use Popup Maker for lead form popup on my website https://дом-жираф.рф/ and http://pk-ibuilding.ru/
    and I have conflict with Yandex Metrika
    If you will push any popup button than you can see problem in your brouser console
    ReferenceError: yaCounter3520824 is not defined

    And Yandex Metrika don’t resived data about opened lead form

    GeneratePress 2.1.2
    #589413
    Viktor

    as i suppose it may be problem with scroll script

    #589501
    David
    Staff
    Customer Support

    Hi Viktor, i cannot see the error, is this resolved?

    #590059
    Viktor

    Hi David,

    Could you pls recheck in mozila. If you will chec from mozila brouser then you can see comments about error

    1)first error “TypeError: document.body is null”

    2)if you push any buttons on website then you can see second error in mozila console “ReferenceError: yaCounter3520824 is not defined” – it is problem for all RU users that use Yandex Metria(same as Google Analytics) we can’t count qty. for each opened popup lead form

    If i use Popup Maker & Yandex Metrika for other theme then i can count opened popup lead form, for example see website: http://i-fix-gadget.ru/

    #590060
    Viktor

    as mozila dev. suppose it may be problem with scroll script

    #590062
    Viktor
    #590064
    Viktor

    What data or access do you need ?
    maybe ftp or wp-admin or EN Yandex Metrika account ?

    #590065
    David
    Staff
    Customer Support

    Hi Viktor,

    there are a number of scripts failing to load in FF developer:

    errors

    The first thing to try is clearing any caches, secondly try #1 and if it still persists #4 to see if it is GP related:

    https://docs.generatepress.com/article/debugging-tips/

Viewing 8 posts - 1 through 8 (of 8 total)
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