Archived topic
GeneratePress 1.7 - Bug Report Elements
15 replies · Started by pairfum on August 2, 2018
Dear Tom,
I have installed the rc version 1.7 of GP Premium and it works very well. Actually, it works very, very well.
Thank you! It looks like an excellent update with great new features, e.g. Elements is very good!
We have only noticed one thing: some of the settings in the new Elements that we created seem to get lost when you try to edit the Element afterwards. For example, we noticed that the ‘exclude’ Pages (i.e. WooCommerce Cart page) settings had disappeared when we tried to edit our transparent Header Element.
With kind regards,
Pairfum
https://www.pairfum.com
Hi there,
So the entire setting including the dropdown menu disappears?
Can you take a screenshot on what you are seeing?
You can upload it to a site like the one below and provide the direct links here:
https://postimages.org/
Let me know :)
Hi Leo,
Sorry but we have already re-instated the exceptions, i.e. right hand column.
However, here is a screen shot: https://snag.gy/5rk0QZ.jpg
Essentially, the entire right column had gone blank, i.e. where it states 'cart', 'checkout', 'thank you', ... All of these fields had gone blank and only the left hand column was still intakt, i.e. 'page', 'page', 'page',...
I hope this helps.
Kind regards,
Pairfum
https://www.pairfum.com
Hi there,
Which 1.7 version are you using?
Hi Tom,
We are using Version 1.7-rc.1
Kind regards,
Pairfum
If you right click the page and click "Inspect", are there any red errors in the "Console" tab?
Hi Tom,
Sorry for the delay in replying, it seems snaggy has gone offline.
Here is a screenshot via a different provider:
https://pasteboard.co/HxBIZMz.png
I don't see any errors.
Just let me know if you want me to run any other tests.
Kind regards,
Pairfum
https://www.pairfum.com
Any chance you can check while editing the actual Element? I assume that's where the issue is happening?
Let me know :)
Hi Tom,
Here is a screenshot that seems to show an error, if we attempt to edit an existing element:
https://pasteboard.co/HxDVVCM.png
Happy to do anything, if it is of help.
Kind regards,
Pairfum
Hmm, I don't recognize that file.
Can you deactivate your other plugins just to see if it's an error in one of them?
Hi Tom,
Your comment made me think and I noticed it is two Chrome extensions:
- 'clear browsing data': https://chrome.google.com/webstore/detail/clear-browsing-data/bjilljlpencdcpihofiobpnfgcakfdbe?hl=en
- 'Lastpass': https://chrome.google.com/webstore/detail/lastpass-free-password-ma/hdokiejnpimakedhajhdlcegeplioahd?hl=en
The minute I de-activate these two extensions the error is gone.
I guess that at least Lastpass is a very common extension and that a lot of developers will have something similar to 'clear browsing data' installed, e.g. to clear caches. In other words, it would not surprise me, if quite a few of your customers will experience the same issue.
Kind regards,
Pairfum
So enabling LastPass brings the error back?
Yes, enabling LastPass and then editing an element by adding a location rule, for example, creates the error in Chrome's Inspector under 'console'.
What is surprising is that 'clear browsing data' was creating the same error earlier today but not now.
Thanks - I'll look into this :)
This seems to be an ongoing bug with LastPass unfortunately:
https://forums.lastpass.com/viewtopic.php?f=12&t=274205
https://forums.lastpass.com/viewtopic.php?f=6&t=305405
I'll look around for a workaround, but I'm not super hopeful.
