[Support request] Generate Press Overriding Elementor Template

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  • #888069
    Christina

    While my Elementor templates appear in every other spot on my website so far as I can tell, it is overridden by Generate Press on author pages. Because most of our authors are not site users, we use a plugin called Guest Author to substitute our users’ names with the appropriate authors’ names and that works fine in all posts and archives — except for the author’s page that appear after a search. I have already reached out to Elementor about this and they say they cannot help if Generate Press is overriding their templates. I would greatly appreciate some help, since, of course, the website does not seem quite safe when a search result yields a scramble of information. The main URL is https://www.storynews.net and an example of a scrambled author page can be found at https://www.storynews.net/guest-author/patricia_ann_mcnair/

    Many thanks,
    Alba

    #888169
    David
    Staff
    Customer Support

    Hi there,

    in your Elementor templates what Display Condition have you set?

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